Office · Water off in loop B Thursday 9–11am for a valve repair.
AI front desk and resident community for RV parks and campgrounds
Every call answered. Every site booked. A park people come back to.
When the office is closed or your team is busy with guests on site, travelers calling about availability book somewhere else. We answer those calls, fix how you show up on Google, and give your residents one place to talk, coordinate and plan, so the office phone stops being the bulletin board.
Find your park's missed bookingsFree park scan. About a minute.
Built by Katherine, owner: full-time RVer and van-lifer, with 20+ years in operations and business systems.
01
Found on GoogleListing, photos, amenities and reviews that win the search
02
Every call answeredAI front desk for availability, rates and pet rules, day and night
03
Residents connectedYour own park community: announcements, lost pets, events, buy and sell
Speed wins the site
Travelers call down the list. The first park that answers usually gets the booking.
78%
of customers buy from the first business that responds.
391%
more conversions possible when you respond within the first minute.
100×
better odds of reaching a lead when you call back within 5 minutes instead of 30.
A guest pulling off the highway at 7pm won't leave a voicemail and wait for morning. Whoever answers gets the site, and the five nights, and the review, and next year's visit. We make sure that's you.
Find your park's missed bookingsSources: Lead Response Management Study, Oldroyd and Elkington, MIT and InsideSales, 2007 (100×); Lead Connect and Chili Piper lead-response research, compiled by Verse (78%, 391%).
Where parks lose bookings
Most parks don't have a demand problem. They have a front-desk problem.
- A Google listing that loses the search. Old photos, missing amenities, wrong hours, unanswered reviews, no booking button. Travelers pick the park that looks cared for.
- Calls that ring out. The office closes at 5, staff are out on the grounds, and the same questions come in all day: availability, rates, big-rig access, pets, Wi-Fi.
- The office as the bulletin board. Lost dogs, borrowed tools, potlucks and clubhouse requests all route through the front desk or a Facebook group you don't control.
- Guests who never come back. No review request after checkout, no note before snowbird season, no reason to rebook the same week next year.
- An owner holding every thread. Rotating workampers, no written procedures, and a phone that follows you to dinner.
How it works
From a free scan to a front office that runs itself.
Step 1
Free park scan
Enter your website or tell us about your park. In about a minute you see the gaps, what they're likely costing you and a 90-day plan.
Step 2
Strategy call
We go through your report together, pick what pays off fastest for your season, and you get a fixed quote.
Step 3
Build and run
We build it in your accounts, train it on your park rules, launch in stages and keep it tuned with a monthly report.
The AI front desk
Your office phone rings first. The AI catches what you can't.
A guest callsYour existing park number. Nothing changes for them.
Your office ringsAnswer like always. If nobody can, the call moves on after a few rings.
AI picks upAnswers in your park's name, from your rules and rates. Texts your booking link. Transfers emergencies.
You get the summaryA text and email with who called, what they asked and what they booked.
Answers the real questions
Availability, nightly and monthly rates, hookups, big-rig access, pet policy, quiet hours, check-in times and directions.
Sends them to book
Texts a link to your reservation system so the guest books the site before calling the next park.
Knows when to hand off
Emergencies, group bookings and anything unusual go straight to you or the on-duty manager.
Google that wins the search
Listing rebuilt with current photos, amenities, hours and a booking button, plus replies to your reviews.
Listed where RVers look
Help getting approved as a Harvest Hosts campground partner, so members find you and book through your own system.
Reviews after every stay
Guests get a friendly review request after checkout, so your rating climbs with every good visit.
Rebooking before the season
Past guests and snowbirds get a timely note to lock in their dates for next year.
Park community
Your own community site, branded to your park.
Monthly and seasonal residents want to know what's going on and who's around. Give them a private space you own, instead of a Facebook group you don't, and take the bulletin-board traffic off your office phone.
Announcements
Water shutoffs, storm alerts, rule changes and office hours, sent to every resident at once.
Lost and found pets
Post a photo and last-seen site number. Neighbors see it in minutes.
Buy, sell, trade
Surge protectors, sewer hoses, kayaks. Gear changes hands in the park, not on Craigslist.
Events and gatherings
Potlucks, happy hours, church groups and card nights, with RSVPs.
Book shared spaces
Clubhouse, pavilion, fire pit and other shared spaces, with no double-bookings.
Maintenance requests
Residents report a problem once, with a photo, and see when it's handled.
Private to your residents. You approve who joins and set the house rules. Works on any phone without an app store download.
Announcement
Lost pet
Site 42 · Brown mini doxie, red collar, answers to Biscuit. Last seen by the dog run.
For sale
Site 17 · 30-amp surge protector, used one season. $60 or trade for a sewer hose.
Event
Clubhouse · Saturday potluck at the pavilion, 5pm. 23 going.
Booked
Pavilion · Reserved Sunday 2–4pm for the Martinez family reunion.
Illustration only. Your community carries your park's name and colors.
The operator side
AI is the tool. Operations is what makes it pay.
Most AI agencies stop at the software. I start with how your park actually runs: who's on the desk, when the season turns, and what happens after a guest calls.
Metrics and dashboards
The handful of numbers that show how the week is really going: calls answered, response time, occupancy, reviews and returning guests. One dashboard you'll actually check.
Call routing that fits your staffing
Built around who's actually on duty. Office hours, after hours, maintenance emergencies and peak check-in days each go to the right place.
Follow-up that brings guests back
Review requests, rebooking notes and seasonal reminders timed to how your guests travel, so repeat stays don't depend on anyone's memory.
SOPs your workampers can run
Clear, written steps for check-in, handoffs and common calls, so every new hire runs the desk the same way.
Calls answered97%up from 64%
After-hours bookings11this week
New Google reviews9avg. 4.8 stars
Returning guests38%of next season booked
Illustration only. Your dashboard tracks the numbers that matter to your park.
Who builds it
Built by an operator who lives on the road.
I'm Katherine, owner of CampsiteDesk. I'm a full-time RVer and van-lifer, so I see parks from the guest side all the time: the calls that go to voicemail, the listings with five-year-old photos, the office corkboard covered in lost-dog flyers.
I've done my share of hunting for a park or campground near a city and coming up empty. More than once I ended up at a Harvest Hosts stop instead. That's a booking a park could have had, and I can help yours get listed there too.
For more than 20 years I've been the person who makes businesses run: operations, IT systems, consulting and marketing automation. At Capital One, my team and I built the team performance metrics program from scratch. It won multiple internal innovation awards, and the best ideas in it came from the people on that team. That's still how I work: I bring the system, and I listen hard to the people who live with it.
AI finally makes a full-time front desk affordable for a small park, as long as someone sets it up around how the park actually runs. That's my job.
Based in Canyon Lake, Texas. Working with parks and campgrounds across the US.
Packages
Less than a part-time front desk. Fixed scope, fixed quote.
Start with one package or put the whole front office on systems. Setup starts at $750. Your scan and strategy call show which package fits, and you get a fixed quote before anything starts.
Start here
Get Found
Parks that travelers can't find or don't pick on Google
- Google Business Profile rebuilt: photos, amenities, hours, booking button
- Replies to your existing reviews
- Website refresh or simple one-page site with tap-to-call
- Review QR code for the office and check-in packet
- Harvest Hosts campground partner application
Most popular
Front Desk
Parks missing calls after hours or while staff are on the grounds
- AI front desk trained on your rates, rules and amenities
- Texts callers your booking link
- Transfers emergencies to the on-duty manager
- Call summaries by text and email, every call recorded
- Review request after checkout
Park Community
Parks with monthly, seasonal or long-term residents
- Private community site branded to your park
- Announcements and alerts to every resident
- Lost and found pets, buy, sell and trade
- Events with RSVPs and shared-space booking
- Maintenance requests with photos
- Launch kit: office flyer, QR code and sign-up help
Full Park System
Established parks ready to run on systems
- Everything in Get Found, Front Desk and Park Community
- Seasonal rebooking campaigns for past guests and snowbirds
- Weekly owner dashboard: calls, bookings, reviews, returning guests
- Front-desk SOPs for workampers and staff
- Monthly results call
Add-on: add the weekly owner dashboard to any package.
Multiple parks, resorts with large staffs or custom integrations with your reservation system are quoted after the call.
You pay the software directly, usually $30–$100 a month depending on call volume. No markup. Monthly support has a 3-month minimum, because the first month is mostly tuning. Seasonal parks can pause monthly support in the off-season after the first three months.
Work with me
Find out where your park is missing bookings.
Start with the free park scan. Then we walk through it together on a call, pick what pays off fastest for your season, and I give you a fixed setup quote to build it.
- 1 · Free scan
- About a minute. You get the gaps, what they're likely costing you and a 90-day plan.
- 2 · Strategy call
- 30 minutes on your top three opportunities. No pressure, no pitch deck.
- 3 · Build
- A one-time setup fee, fixed and quoted after the call (setup starts at $750). You pay the software directly, with no markup.
- 4 · Run
- Monthly support to tune, update and report on what it's earning.
- Ownership
- Your phone number, Google listing, community and AI accounts are in your name. You keep them if we stop working together.
Questions
Questions park owners ask.
Does this replace my reservation system?
No. Campspot, Firefly, Newbook, RMS or a paper book, you keep what you use. The AI front desk sends guests to your existing booking link, and we connect to your system wherever it allows.
Will my guests know they're talking to AI?
Yes. The front desk says it's an AI assistant up front. Callers mostly care that someone picked up, answered their question and got them a site.
What if the AI says something wrong?
It only answers from information you approve, never quotes rates or availability you haven't set, and hands emergencies and unusual requests to you. Every call is recorded and summarized so you can check its work.
My residents aren't tech people. Will they use a community site?
It works in any phone's web browser with no app to download, and posting is as simple as a text message. We help you launch it with a flyer and QR code at the office, and most parks start with announcements and lost pets, which everyone wants.
Who controls the community?
You do. It carries your park's name, you approve who joins, and you can remove posts or members. Unlike a Facebook group, the member list belongs to your park.
Can you help my campground get listed on Harvest Hosts?
Yes. Harvest Hosts runs a campground partner program. Parks generally need a current campground license, at least five numbered sites, gravel or paved interior roads and a member discount of at least 10%, and members book through your own reservation system. We check your fit and prepare the application with you.
We're a seasonal park. Do I pay all year?
Seasonal parks can pause monthly support in the off-season after the first three months. The community and your Google listing keep working while you're paused.
What does it cost?
The scan and strategy call are free. Setup is a one-time fee (setup starts at $750), plus monthly support. You pay the software directly with no markup, and you get a fixed quote before anything starts.
Do I have to change my phone number?
No. You keep your number and forward missed or after-hours calls. Your office still rings first.
Who owns the accounts?
You do. Your phone number, calendar, Google listing and community are in your name and stay with you.